Concept of identifying customer needs: understanding and influencing customer behavior through ongoing communication strategies in an effort to acquire, retain, and satisfy the customer. The ultimate goal is customer loyalty.
Answer:
Customer relationship management (CRM)
Explanation:
All of the described actions and goals are part of Customer relationship management (CRM). This term refers to the various different practices, strategies and technologies that an organization may use in order to efficiently manage and analyze all of their customers choices, behaviors, and overall data throughout their time as a customer of the company. All of this is done in order to be able to improve customer service relationships
Staff managers use speStaff managers use special technical expertise to advise and support Type your answer here _ workers.cial technical expertise to advise and support _ workers.
Answer: staff managers
Explanation:
Here is the completed question:
Managers who use their special technical expertise to support the efforts of line workers are called __________.
A.Line managers.
B.Staff managers.
C.Engineers.
D.General managers.
E. Administrators
Staff managers are the managers who use their special technical expertise to support the efforts of line workers.
Staff managers are the people in an organization who lead different departments such as customer service, accounting, human resources etc and serve as support capacity or advisory by providing the workers with vital advice and information.
A 58-year-old investor owns a single premium deferred variable annuity with a current value of $500,000. The original investment was $150,000 and the contract has a death benefit provision. If this investor wished to exchange this policy for one offered by a competing company:________.
A) the investor would be liable for ordinary income taxes on $350,000.
B) the tax-free exchange privilege applies only when the exchange is within the same insurance company.
C) the investor would be liable for ordinary income taxes plus the 10% penalty on $350,000.
D) using a 1035 exchange would avoid any current taxation.
Answer:
D) using a 1035 exchange would avoid any current taxation.
Explanation:
A 1035 exchange gives permission for someone who owns a life insurance or annuity to exchange products even though this transaction would not be regarded as a sale.
This kind of sale exchange can be done from an insurance policy to an annuity. But it cannot be done the other way, that is from an annuity to an insurance policy.
What does it mean to be proactive online? What specific steps can you take to be proactive online?
Answer:Proactive Vs Reactive
In the corporate eLearning context, the proactive approach is about making the first move. It refers to a trainee's desire to seek out information. They actively want to acquire knowledge, so they look for relevant material. This interest will keep them more engaged in their online training.
Explanation:One of the things I often tell my team is, “Be proactive in your own becoming.” This sounds like a weird phrase at first, but when you break it down, it makes sense — and it will put you on the path of achievement.
In short, being a proactive person is a mix of hustle and problem-solving.
I have broken it down into eight key points. Some of them are based on words of wisdom from mentors, and some of them are based on my own experiences. All together, they create a clear path to success.
It’s All About You
No one else is going to get you where you want to go – it’s up to you. Your family and friends are a support system, but that is all they are supposed to be for you. They cannot succeed for you. Only you can do that. Take ownership of your problems, and realize that nobody else is going to solve them for you.
Be Solution-Focused
One of the greatest traits of effective people is good problem-solving skills. We are all going to run into problems. It’s how you handle them that makes you effective. The most effective way to handle a problem is to focus on finding a solution. Focusing on things that are out of your control is a waste of time, so focus on what you can control with the final outcome. Your team will learn to approach problems and solutions effectively if you lead by example.
Be Accountable
Your level of accountability for completing tasks is really important. One of my favorite books is “Predictable Revenue” by Aaron Ross and Marylou Tyler. Their approach to achieving goals is both simple and effective: set your goal and then work backwards from that goal to establish metrics to track and evaluate it.
It’s important to have a clearly defined goal that is quantifiable so you can determine if you actually reached it or not. For example, a goal to “get in shape” does not make sense. What does that mean? When are you “in shape?” A goal to “run a mile in under 10 minutes” is something you can physically measure and attain.
Use “SMART” Goals
This acronym has been around for a long time and its meaning varies, but the basic concept works across all areas of life. This is the version I use to set goals:
S: Specific (Pick something particular instead of using a broad category.)
M: Measurable (Choose something you can quantify.)
A: Attainable (You should actually be able to reach this, and it may just require the right steps.)
R: Realistic (Be honest – it’s probably unrealistic to say you will go from making $10,000 to being a billionaire in one year.)
T: Timely (Give each goal a timeframe to create
In the corporate eLearning setting, the proactive approach is tied in with taking the main action. It alludes to a learner's craving to search out data. They effectively need to get information, so they search for applicable material.
Some specific steps that can be taken to be proactive online?Something I frequently tell my group is, "Be proactive in your own turning into." This sounds like a strange expression from the get go, yet when you separate it, it seems OK and it will put you on the way of accomplishment.
Some steps are-
No other person will get you where you need to go - it ultimately depends on you. Your loved ones are an emotionally supportive network, however that is all they should be for you.
Be Solution-Focused One of the best attributes of compelling individuals is great critical thinking abilities. We will run into issues. It's the manner by which you handle them that makes you successful. The best method for taking care of an issue is to zero in on tracking down.
Be Accountable - Your degree of responsibility for getting done with jobs is truly significant. One of my #1 books is "Unsurprising Revenue" by Aaron Ross and Marylou Tyler.
Therefore the proactive approach is tied in with taking the principal action. It alludes to a student's longing to search out data.
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A _____ is a person who specializes in matching jobs with people and usually works only with higher level positions.
Answer:
head hunter
Explanation:
A head hunter basically performs human resource management activities but for upper management or other upper level positions. When a company is trying to hire a new CEO, it will not post an ad on an online job site, or anything similar. Head hunters search to fill important positions and they do it in a very customized and personal way. Most of the time potential candidates are working for other companies and they will not want to make public their intention to leave or search a new job. Some companies specialize in filling executive level positions and they can charge very high fees depending on the position that is filled.
Complete the following statements with one of the terms listed here. You may use a term more than once, and some terms may not be used at all. Budget Creditors Managerial PlanningControlling Financial accounting Shareholders accounting Managers A. US companies must follow GAAP (or International Financial Reporting Standards, IFRS, in the case of companies headquartered in many countries outside of the United States) in their_______. B. Financial accounting develops reports for external parties such as____and_____. C. When managers evaluate the company's performance compared to the plan, they are performing the______role of management.D. ______are decision makers inside a company. E. ______provides information on a company's past performance to external parties.F. ______systems are chosen by comparing the costs versus the benefits of the system and are not restricted by GAAP (or International Financial Reporting Standards, IFRS, in the case of companies headquartered in many countries outside of the United States).G. Choosing goals and the means to achieve them is the_____. H. _____systems report on various segments or business units of the company function of management. I. ______statements of public companies are audited annually by CPAs.
Answer:
A. Financial Accounting
B. creditors and shareholders
C. controlling
D. Managers
E. Financial Accounting
F. Managerial Accounting
G. planning
H. Managerial Accounting
I. Financial
Explanation:
The accounting and managerial planning goes hand in hand, the entire concept of accounting is to provide information about the financial aspects of a business to various users like: management, shareholders, employees, creditors, loan providers other investment makers.
The accounting is based and legally regulated by CPA's, also it shall be done on the basis of US GAAP.
Which of these scenarios would lead to an industry requiring more productive workers?
A. Supply of goods increases, and demand for goods decreases
B. Supply of good decreases, and demand for goods increases
C. Supply of goods increases, and demand for goods remains the same
D. Supply of goods decreases,and demand for goods remains the same
Answer:
B- Supply of goods decreases, and demand for goods increases.
Explanation:
I took the quiz
Answer:
Supply of goods decreases, and demand for goods increases.
Creating a graphic organizer is a good strategy to use for A. recognizing a problem. B. brainstorming a solution. C. evaluating if help is needed. D .thinking outside the box.
Answer:
B: Brainstorming a solution
Explanation:
Problem-Solving by Brainstorming
-ask questions
-write down ideas
-create graphic organizers
-use existing ideas to come up with new ones
Answer:
B
Explanation:
Which clause states that the policy owner must pay something of value for the insurer's promise to pay benefits?
Answer:
The consideration clause.
Explanation:
The consideration clause is a clause which states that the policy owner must pay something of value for the insurer's promise to pay benefits. This clause is very important and essential for the insured and the insurer who are both benefiting from the contract agreement.
charles and ellen, an unmarried couple, run an ice cream store. the business is not incorporated, and they have filed no formation papers with the state. their business is a
Answer:
partnership
Explanation:
Since they have not filed formation papers, this must be considered a partnership. If they file formation papers, then it could be a limited liability company. Partnerships are created even if no paperwork at all exists. When not even a partnership agreement exists, the partners will share profits and losses equally and are not allowed to collect a salary. They have to wait until any profits are made to collect any money.
Consider a firm that has just paid a dividend of $2. An analyst expects dividends to grow at a rate of 8% per year for the next five years. After that dividends are expected to grow at a normal rate of 5% per year. Assume that the appropriate discount rate is 7%. The price of the stock today (P0) is:______.A. $136.29.
B. $133.03.
C. $120.33.
D. $123.43.
E. $126.60.
Answer:
C. $120.33
Explanation:
Div₀ = 2
Div₁ = 2.16
Div₂ = 2.333
Div₃ = 2.519
Div₄ = 2.721
Div₅ = 2.939
Div₆ = 3.09
we must first find the terminal value for year 5 (when growth rate stabilize)
P₅ = 3.09 / (7% - 5%) = $154.28
now we must discount all the future dividends + terminal value:
P₀ = 2.16/1.07 + 2.333/1.07² + 2.519/1.07³ + 2.721/1.07⁴ + 2.939/1.07⁵ + 154.28/1.07⁵ = 2.02 + 2.04 + 2.06 + 2.08 + 2.10 + 110 = $120.30 ≈ $120.33 (assuming a slight rounding error)
To increase income by $120 when the slope of the curve showing the relationship between your income and work hours is 8, how many extra hours will you need to work?
Answer:
15
Explanation:
Amount of income increase = $120
relationship between income and work hours = 8
No. of extra hours needed = 120 ÷ 8
= 15 hours.
15 hours of extra work is needed to increase income by $120.
Cheers
Digitoll is a digital content company with offices in four cities across the world. Recently, Digitoll began using Sammer, an enterprise service, that allows employees to connect with each other. The use of this service has enabled a sense of community within Digitoll by facilitating communication, collaboration, and knowledge sharing. Identify the management approach used by Digitoll.a. Relational dialecticsb. Cultivation analysisc. Systems thinkingd. Social business
Answer:
d. Social business
Explanation:
Social business can be defined as a strategic tool whose objective is to engage the stakeholders of an organization. That is, it is the internal and external online integration communities that combined will generate value for an organization, in addition to helping to achieve several advantages, such as creating value, integrating with work, innovation, exchange of knowledge, increased motivation , building stronger relationships, etc., which are significant advantages for positioning the company in the competitive environment and expanding its communication and positive perception of stakeholders.
Customer Name: Joey JonesAge: 30Marital Status: SingleDependents: NoneOccupation: VP - Marketing - ACCO Corp.Household Income: $250,000Net Worth: $60,000 (excluding residence)Own Home: No - RentsInvestment Objectives: Aggressive Growth / Early Retirement at age 50Investment Time Horizon: 20 yearsInvestment Experience: 0 yearsCurrent Portfolio Composition: 401k: $30,000Cash in Bank: $30,000When reviewing this customer's profile sheet, the most immediate question that should be considered is:_______.A. "Does the customer intend to buy a home?"B. "Does the customer intend to get married?"C. "Since the customer earns $250,000 per year, how come he only has $60,000 in his portfolio?"D. "Since this customer is age 30, why does he want to retire by age 50?"The best answer is C.This customer, age 30, is a high earner, yet he only has $60,000 put away in his 401k and in cash. It sure looks like he is a big spender! Beginning a systematic plan of putting away money for retirement is critical when formulating an investment plan for a customer - especially one that wants to retire in 20 years. The customer must be made aware of the fact that, probably, his current spending pattern needs to be curtailed. This customer needs to start socking away money now to meet his early
Answer:
C. This customer, age 30, is a high earner, yet he only has $60,000 put away in his 401k and in cash.
Explanation:
The customer Mr.Joey Jones is 30 years old and has high earning through his job. He plan to retire at age of 50 so he has 20 years from now for the investment. Mr Joey earns $250,000 yet he has saving of only $60,000 in the bank. This suggests that he is high spender and does not saves much money. If he has plan to retire at age of 50 then he must save money and cut down his expenses to meet portfolio investments.
In the systems approach to organizations, what mediates the feedback to the process of transforming inputs into outputs
Answer:
The Environment
Explanation:
Systems approach to organisations concludes that if there is a change in one part of the business operations all other parts of business operations will show the change automatically.
Accordingly, Its the environment which shows the changes of input into output.
The organisation focuses on entering the inputs into the production process, and that the environment will automatically see the implemented changes in the input to convert into output.
A graph titled Sample Unemployment Rate Graph has the date on the x-axis and unemployment rate percentage on the y-axis, from 0 to 10 in increments of 2. The x-axis contains the dates August 10, January 11, June 11, and November 11. A line starts at August 10 and curves slightly down below 4 percent at January 11, and then back up toward November 11. In January of 2011, the unemployment rate in this nation was about . Based on the trend that began around June of 2011, economists may predict that the unemployment rate will continue to in the future.
Answer:
In January of 2011, the unemployment rate in this nation was about 4 percent
Based on the trend that began around June of 2011, economists may predict that the unemployment rate will continue to increase in the future.
Explanation:
January 2011 it was at about 4% and it started to increase after that.
Answer:
-4%
-increase
Explanation:
PLZ, I NEED THIS ANSWER ASAP CANT MOVE IN WITHOUT IT Dean is taking a personal assessment and notices that many of his interests involve the reading and creation of language arts and poetry. What career cluster will the assessment most likely indicate to be fitting for Dean? Technology Art and Performance Legal Public Service
Answer:
B -art and performance
Explanation:
Because, his interest were language arts and poetry and no other option even remotely, he resembles a similarity.
At the time of taking the personal assessment, the topics that will be covered by the Dean per their interest will cover the art and performance, which are based on the interests that he pursues. Hence, Option B is correct.
What is personal assessment?
A kind of test that is conducted by a higher authority or a psychologist for measuring the characteristics of a personality is known as the personal assessment. The data that is collected at the end of the test will be evaluated, and on the basis of that, further treatment will be given by the psychologist.
If the personal assessment is done by a higher authority like a dean or a teacher or a professor, then the result that is generated after the assessment will be used as a progress report for the student and would be suggested to practice in the area where there is need of the progress.
Thus, Option B is correct.
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A flexible budget for 15,000 hours revealed variable manufacturing overhead of $90,000 and fixed manufacturing overhead of $120,000. The budget for 25,000 hours would reveal total overhead costs of:_________.
A. $210,000.
B. $270,000.
C. $290,000.
D. $350,000.
E. some other amount.
Answer:
B. $270,000.
Explanation:
The computation of the total overhead cost is shown below:
But before that first we have to find out the variable overhead per hour which is
= $90,000 ÷ 15,000
= $6 per hour
Now
Variable overhead for 25,000 hours is
= $6 per hour × 25,000
= $150,000
So,
Total overhead cost is
= Variable overhead for 25,000 hours + Fixed overhead cost
= $150,000 + $120,000
= $270,000
hence, the correct option is B. $270,000
A customer redeems 1,000 shares of XYZ Fund. The computed Net Asset Value per share is $14.75 and the Public Offering Price is $16.03. The fund has a 1/4% redemption fee. The customer will receive:_____.
A. $12,905.
B. $12,915.
C. $12,925.
D. $12,935.
Answer:
$14,713
Explanation:
Calculation for what the customer will receive
First step is to know the amount of shares by multiply Shares redeems by the Net Asset Value per share
Hence,
Amount of shares=1,000 shares ×$14.75 per share
Amount of shares=$14,750 shares
Now let find the amount received using this formula
Amount to received= Amount of shares -(Amount of shares× Percentage for redemption fee)
Let plug in the formula
Amount to received=$14,750-($14,750×1/4%)
Amount to received=$14,750-$37
Amount to received=$14,713
Therefore the customer will receive the amount of $14,713
"A new issue corporate bond with dated date of June 1st is bought from the underwriter with settlement occurring on Monday, June 28th. How many days of accrued interest is owed to the underwriter?"
Answer:
27 days
Explanation:
The accrued interest is calculated by beginning the count of days from the dated date of the corporate bond up until the settlement, without including the settlement date.
From 1st June to 27th June, a day before settlement date makes 27 days, as a result, the number of days in respect of which interest is owed to the underwriter is 27 days
A dishwasher is priced at $475. There are two options offered to reduce the price: either a 15% discount off the price or a rebate of $75. Which is the better choice, and what is the extra amount saved? The 15% discount is better; it saves $60 more. The 15% discount is better; it saves $3.75 more. The rebate is better; it saves $3.75 more. The rebate is better; it saves $60 more.
Answer:
The rebate is better; it saves $3.75 more
Explanation:
Based on the information given we were told that a dishwasher was priced at the amount of $475 in which two alternatives were been offered to help reduce the price which are : Either a 15% discount off the price or a Rebate of $75 , Now let calculate for the better choice, and as well as the extra amount saved
Using this formula
Extra amount saved=(Discount percentage× Dishwasher Amount) - Rebate amount
Let plug in the formula
Extra amount saved=(15%×$475)-$75
Extra amount saved=$71.25-$75
Extra amount saved=$3.75
Based on this calculation we had $3.75 as the Extra amount saved which means that the REBATE is better because it saves $3.75 more.
The correct answer is C. The rebate is better; it saves $3.75 more.
Hope this helps
:)
Greg puts $10,000 into an equity indexed annuity which allows compounding on gains within the annuity. The product has a minimum guaranteed return of 3% annually. Greg's participation rate is 90% of the S&P 500 index in years exceeding the minimum guaranteed return. There is also a cap of 10% on gains. After 3 years and with no fees taken into consideration, Greg is trying to figure out the value of his equity indexed annuity. Returns were as follows:
Year 1 - 12.5%
Year 2 - -4.0%
Year 3 - 5%
With these returns, Greg should find that the balance of his annuity is approximately which of the following after year 3?
[A] $11,750
[B] $11,840
[C] $12,032
[D] $12,167
Answer:
[B] $11,840
Explanation:
Given that the $10,000 is put in the equity
Now for the year 1 the return is 12.5% so its 90% would be 11.25 % that exceeds from 10% cap
In year 2, the returns shows in negative so here the minimum return is 3%
And, in year 3, the return is 5% and its 90% is 4.5% that is below from 10% cap
Now
For year 1
The balance would be
= $10,000 × 1.10
= $11,000
In year 2
= $10,000 × 1.03
= $11,330
And, in year 3
= $11,330 × 1.045
= $11,840
Hence, the correct option is B. $11,840
________ are financial companies that pool money from investors and use the proceeds to create a portfolio that tracks an index or a commodity. Shares in the portfolio trade on a stock exchange.
Answer:
Mutual fund
Explanation:
Mutual funds are financial companies that pool money from investors and use the proceeds to create a portfolio that tracks an index or a commodity.
It should be noted that that a fund manager usually be in charge of the mutual fund.
In this mutual fund , the investors put their fund on securities which could be a stock or others.however the investors' returns are are not affected by fluctuation in short period.
The balance sheet account most likely affected by an AIS investment in supply chain management software would be:
Answer:
The balance sheet account most likely affected by an AIS investment in supply chain management software would be:
Inventory
Explanation:
This investment in supply chain management software helps in securing information by making it reliable and error-free. It also helps in the production of financial reports by providing efficient financial reports and the provision of timely access to information. In the balance sheet, inventory account is the most likely to be affected by an AIS investment in SCM software.
а
Selecting a job based on your skills and interests is important, because on average, a person with a full time job works
approximately hours each year.
1200
b 1600
2000
d. 2400
C
Please select the best answer from the choices provided
A
B
ОС
OD
Answer:
2,000
Explanation:
On average, a person who have a full time job works will work approximately 2,000 hours each year reason been that we have 5 working days in a week and standard working hours in a weeks is 40 hours (5days×8hours daily) which means 8 hours daily , secondly we have 52 weeks in a year, now assuming that person takes 2 weeks off each year for his or her vacation we would have 50 weeks left (52 weeks-2 weeks vacation) which means that the person would be working 50 weeks of the year multiply by 40 hours a week which will give us a total of 2,000 hours each year.
40 work hours weekly× 50 weeks yearly
=2,000 hours of work each year
Therefore on average, a person with a full time job works approximately 2,000 hours each year.
Answer:
C. 2000
Explanation:
Current trade data indicates that China exports more to other nations than it imports. This suggests that China is experiencing a(n) unfavorable balance of payments. trade deficit. trade excess. trade surplus.
Answer:
The answer is D. trade surplus
Explanation:
A country experiences trade surplus when its exports is greater than its imports. And a country also experiences trade deficit when its exports is lesser than its imports(i.e imports greater than exports)...
All other options are incorrect. Unfavorable balance of payment relates to currency and this happens when more currency is flowing out more than the currency flowing in.
hello, if you were to start a business what would you name it? The business contains fashion clothes, some are sporty clothes and it will also have a photography business.
"According to the conceptual framework, the process of reporting an item in the financial statements of an entity is:"
Answer:
Recognition.
Explanation:
For reporting an item in the financial statements, the recognition should be considered whenever there the item is recognized the same is to be shown in the financial statements that represent the accuracy of the financial statement.
When a transaction occurred so it would be recorded and the same should be recognized in the financial statements
Hence, according to the given situation, the recognition is the answer
"A customer buys 5 ABC Jan 30 Straddles for a total premium of $3,500. Just prior to expiration ABC stock closes at $21, and the customer closes the options positions at intrinsic value. The customer will have a:"
Answer:
$1,000 gain
Explanation:
At the time when the customer purchased straddle, the call and put option is purchased for a similar stock with similar price and expiration date
As it is to be shown that the customer purchased 5 ABC Jan 30 calls and 30 puts
Also the worth of each contract is
= $3,500 ÷ 5
= $700
Now if the price is less than $30, so the call option should not be considered and the put option should be considered as the value is $21
So, here the profit is
= ($30 - $21) × $100
= $900
So here profit per option is
= $900 - $700
= $200
So, the total profit is
= $200 × 5 options
= $1,000
The price of cigars is $10, with a quantity demanded of 1,000 per day. If the price increases to $12, the quantity demanded declines to 800 per day. What is the absolute value of elasticity of demand?
Answer:
PED = - 1
Explanation:
The PED or price elasticity of demand measures the sensitivity of quantity demanded to changes in price level. It is calculated by taking the percentage change in quantity demanded, which results from a change in price level, and dividing it by the percentage change in price level.
PED = percentage change in Quantity demanded / Percentage change in price
PED = [(800 - 1000) / 1000] / [(12 - 10) / 10]
PED = - 1