A large car dealership is receiving more customer complaints than usual. Bea wants to use a cycle of
inquiry to investigate what is going on. After gathering some initial data, Bea finds that more than
half of the complaints are related to repairs made at the body shop. Now that she has determined
that the body shop is a problem area, what should Bea do next?
Read the following possible courses of action and decide which is the BEST next step and which is the
WORST next step.
1. Look closely at the body shop to clarify the problem.
2. Ask the body shop workers to find a solution to the problem.
3. Notify the body shop workers that they may lose their jobs.
4. Brainstorm ideas to improve the work done in the body shop.

Answers

Answer 1

Answer:

Best solution->2.Worst solution->3

Explanation:

2 would make the most progress and 3 would cause the most outrage

Answer 2

The worst step which could be taken next will be to notify the body shop workers that they may lose their jobs. Thus, the correct option is 3.

How to deal with customer complaints?

The first and most important step to take while dealing with customers complaints is to be quiet and listen.

Customers who feel the need to vent frustration with a product or service before even considering a proactive solution, however to avoid the escalation of the issue or a bad review, a salesperson must first be quiet and listen to the complaints of the customers before proceeding to give solutions.

It is important to discuss the issues and complaints with the workers and look closely at the problem to clarify it and ask solutions from the workers.

Therefore, the correct option is 3.

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Related Questions

true or false? a random blood sugar reading that falls between 70-110 mg/dl is within the normal range.

Answers

Answer:

True

Explanation:

at which checkpoint should the drug interrupt the cell cycle to keep dna from replicating

Answers

As a cell approaches the end of the G1 phase it is controlled at a vital checkpoint, called G1/S, where the cell determines whether or not to replicate its DNA. At this checkpoint the cell is checked for DNA damage to ensure that it has all the necessary cellular machinery to allow for successful cell division.
As a cell approaches the end of the G1 phase it is controlled at a vital checkpoint, called G1/S, where the cell determines whether or not to replicate its DNA. At this checkpoint the cell is checked for DNA damage to ensure that it has all the necessary cellular machinery to allow for successful cell division.

If you have had the mumps once, you cannot get them again. This is an example of

Natural active immunity
Artificial active immunity
Natural passive immunity
Artificial passive immunity

Answers

Answer:

Natural active immunity

Explanation:

a mechanical appliance designed to control, correct, or compensate for impaired limb function is known as a/an

Answers

Answer:

tryna not get banned

Explanation:

Which type of glia is found outside the CNS?
Schwann cells
microglia
astrocytes
O oligodendrocytes

Answers

Answer:

What are Schwann cells

Explanation:

Primarily, glial cells provide support for the neurons. Think of them as a secretarial pool for your nervous system, plus the janitorial and maintenance staff. They may not do the big jobs, but without them, those big jobs would never get done.

Your central nervous system (CNS) is made up of your brain and the nerves of your spinal column.

Five types that are present in your CNS are:1  

Astrocytes

Oligodendrocytes

Microglia

Ependymal cells

Radial glia

You also have glial cells in your peripheral nervous system (PNS), which comprises the nerves in your extremities, away from the spine. Two types of glial cells there are:

 Schwann cells

Satellite cells

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Miss Hawaii

The glial cells known as Schwann cells create the myelin coating on axons that leave the brain, hence option A is correct.

What is a type of glia?

The most prevalent form of glial cells in the peripheral nervous system is Schwann cells (SCs). Outside the central nervous system, ganglia are collections of nerve cell bodies.

These structures contain groups of nerve cell bodies whose axons extend to various regions of the organ. Myelinating and non myelinating cells are the two main groups of SCs in the adult nervous system.

However, the presence of astrocytes significantly affects the degree of play crucial roles in the growth, upkeep, operation, and regeneration of peripheral nerves.

Therefore, Schwann cell contact with CNS axons by redefining the CNS-PNS (peripheral nervous system) border in a lesioned CNS and inhibiting Schwann cell invasion, hence option A is correct.

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heart sound __________ is thought to result from the transition from expansion of the empty ventricles to their sudden filling with blood.

Answers

Answer:

Heart sound S3, if it occurs, is thought to result from the transition from expansion of the empty ventricles to their sudden filling with blood.

Explanation:

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Miss Hawaii

What are the differences between “literary “ and “health literacy” are

Answers

Answer:

Literacy refers to basic skills needed to succeed in society while health literacy requires some additional skills, including those necessary for finding, evaluating, and integrating health information from a variety of contexts.

a woman has had a prolonged second stage labor and extended time in stirrups. which condition should the rurse be especially alert for

Answers

Answer:

What is Thrombophlebitis

Explanation:

The woman is at risk for thrombophlebitis due to the prolonged second stage of labor,  necessitating an increased amount of time in bed, and venous pooling that occurs when  the woman's legs are in stirrups for a long period of time. These findings are unrelated to  retained placental fragments, which would lead to uterine subinvolution, or hypertension.

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Miss Hawaii

the ability of the body to resist infection is known as

Answers

Answer: Immunity

Definition: the ability of an organism to resist a particular infection or toxin by the action of specific antibodies or sensitized white blood cells

spermatogenesis and oogenesis are the only processes in the body where

Answers

Answer:

meiosis takes place

Explanation:

what is the muscular layer of the heart wall called

Answers

Answer:

The muscle layer of the heart is termed the myocardium and is made up of cardiomyocytes. The myocardium is found in the walls of all four chambers of the heart, though it is thicker in the ventricles and thinner in the atria

Explanation:

what percent of populstion death is considered pandemic by disease

Answers

Answer:

25%

Explanation:

which weight-loss drug increases the release of norepinephrine?

Answers

Phentermine (adipex)

what occurs when the muscles in the wall of the bladder contract involuntarily?

Answers

Answer:

Urinary bladder spasms occur when the bladder contracts involuntarily, which can cause a person to urinate. These spasms can be painful, and they may be embarrassing if they lead to an extreme urge to urinate or leakage of urine

Explanation:

how to relieve sciatic nerve pain during pregnancy

Answers

Answer:

Use a warm compress on the spot where you feel the pain.

When you can, take a break off of your feet. Resting in a comfortable position can ease some leg and lower back pain.

Sleep on the side of your body that’s pain-free. For example, if you feel pain on your left side, lie down on your right side. That's still okay, even though the "best" sleeping position for pregnant women is typically said to be the left side.

For extra comfort at night, use a firm mattress with plenty of back support. You can also place a pregnancy pillow or a regular pillow between your legs to help keep the pelvis in better alignment and take some pressure off the sciatic nerve.

Try to avoid sitting for long stretches. Take frequent walking breaks and try alternating between your desk (or the couch) and a Pilates ball.  

Do some pelvic tilts with your Kegel exercises. They’ll help strengthen your core muscles and can help reduce inflammation.

Try swimming. It can take off some of the pressure, since the buoyancy of the water temporarily relieves the spine of the pregnancy weight.

Consider acupuncture, chiropractic adjustments or therapeutic prenatal massage. All can potentially offer relief, just be sure to work with a trained and licensed practitioner. Customized physical therapy regimens can be helpful too.  

Try to gain pregnancy weight at a steady pace. A major jump in pounds could put undue pressure on the sciatic nerve. Though the amount you should gain is specific to you, women who were a normal BMI before getting pregnant should generally aim to gain around 3 to 4 pounds in the first trimester, up to 14 more pounds in the second trimester and about 10 more pounds in the third trimester, for a total weight gain in pregnancy of 25 to 35 pounds.

If the pain is severe, talk to your doctor. She may recommend acetaminophen in a dosage that will take the edge off the pain but keep you and your baby safe.

Explanation:

why is it important that only low levels of oxygen are prescribed for patients with chronic obstructive pulmonary disease?

Answers

Answer:

getting more oxygen can help you breathe better and live longer.

Explanation:

Please Help Asap!!
The different types are muscle, nervous, connective, and epithelial.

Answers

Epithelial tissue provides a covering such as skin, the linings of the various passages inside the body.Epithelial tissues are widespread throughout the body. They form the covering of all body surfaces, line body cavities and hollow organs, and are the major tissue in glands. The main functions of epithelia are protection from the environment, coverage, secretion and excretion, absorption, and filtration.

Nerve tissue is made up of nerve cells (neurons) and is used to carry "messages" to and from various parts of the body. Theyre found in the brain, spinal cord, and nerves. It is responsible for coordinating and controlling many body activities. ... The cells in nervous tissue that generate and conduct impulses are called neurons or nerve cells. These cells have three principal parts: the dendrites, the cell body, and one axon.

Hope this helped you, have a good day bro cya)

Should you get braces even if your overbite isn’t that bad?

Answers

Answer:

It depends honestly, I would suggest braces though.

If you've ever seen someone with any overbite, an underbite, or a crossbite, they could be good candidates for braces. Another reason for braces is to make space in the mouth for teeth. Braces are an excellent option for the obvious issue of having crooked teeth.

personal experience.
Pain assessment is complex because pain is both a sensory and an __personal experience
A.)objective
B.) neurological
C.) emotional
D.) interpretive

Answers

Answer:

emotional

Explanation:

safe patient handling and mobility (sphm) and preventing physical injury is a professional, legal, and ethical concern that applies to which of the following?

Answers

Safe patient handling and mobility (SPHM) and preventing physical injury is a professional, legal, and ethical concern that applies to: patients, family members, and intra-professional health providers.

Safe patient handling and mobility (SPHM) is a professional, legal, and ethical concern that typically involves the use of assistive devices or equipment, so as to ensure a patient is safely mobilized and that health-care providers avoid high-risk manual patient handling tasks.

Some of the advantages of safe patient handling and mobility (SPHM) include:

Preventing physical injury to both the patient and care provider.It improves the safety of a patient.It enhances the quality of care received by a patient.

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which lobe of the cerebrum contains the primary motor cortex and is the most anterior lobe?

Answers

Answer:

The main motor cortex (found in the precentral gyrus) and the premotor cortex, which starts and governs voluntary movement, are situated mostly in the frontal lobe, prior to the central sulcus.

Explanation:

if the body is cut coronally which two cavities would be cut approximately in half?

Answers

Answer:

.

Explanation:

what is the difference between albuterol inhaler and salbutamol inhaler

Answers

Answer:

Albuterol (also known as salbutamol) is used to prevent and treat wheezing and shortness of breath caused by breathing problems (such as asthma, chronic obstructive pulmonary disease). It is also used to prevent asthma brought on by exercise.

Explanation:

Several diseases that affect other parts of the body can have devastating effects on kidney function. Most of these conditions tend to damage the ____________ , which causes the kidneys to lose the ability to filter, and eventually, to fail. Various types of infections can affect the kidneys themselves, a condition called ____________ .

Answers

Answer:

What is: Glomeruli; Pyelonephritis

Explanation:

Several diseases that affect other parts of the body can have devastating effects on kidney function. Most of these conditions tend to damage the GLOMERULI, which causes the kidneys to lose the ability to filter, and eventually, to fail. Various types of infections can affect the kidneys themselves, a condition called Pyelonephritis.

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: ) Miss Hawaii

how does the advancement of medical technology increase the number of medical ethical issues that arise?

Answers

Answer: here is the link to read ab it! its very helpful https://journalofethics.ama-assn.org/article/ethics-age-medical-device-technologies/2007-02

Explanation:

What symptoms does Peter smith have and why is it important for you to recognize them

Answers

Answer:

Peter Smith have it

Explanation:

the area where the optic nerve leaves the eye is the

Answers

Answer:

What is the optic disk

Explanation:

The optic nerve exits the back of the eye through a hole called the optic disk. Since no receptor cells are located in this region, it forms a blind spot in the visual image of the external world.

within skeletal muscle cells, what extends from one z disc to the next and constitutes one contractile unit?

Answers

Answer:

What is a Sarcomere

Explanation:

A sarcomere is the basic structural and functional unit of skeletal muscle because it is the smallest portion of skeletal muscle capable of contracting. Each sarcomere extends from one Z disk to an adjacent Z disk.

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Thank you,

Miss Hawaii

according to sigmund freud, the human psyche is divided into three agencies. which agency is entirely unconscious and is the reservoir of our most primitive impulses?

Answers

Answer: the “id”. Hopefully that helps!

rn targeted medical surgical neurosensory and musculoskeletal online practice 2019

Answers

Answer:

Explanation:

A nurse is planning care for a client who has. closed traumatic brain injury from a fall and is receiving mechanical ventilation. Which of the following interventions is the nurses priority?

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