It is extremely important to renew domains before they expire. Failure to renew a domain can result in loss of ownership! Our system automatically tracks the expiry of all domains in your account. The system sends an e-mail to the contact listed in your account sixty (60) days prior to expiry. Thirty (30) days prior to expiry, an additional e-mail is sent to the administrative contact for the domain.
Enabling the domain/DNS auto-renewal option will help to better protect your domains and ensure uninterrupted service. If you are managing a number of domains, keeping track of expiry dates can become a daunting task. In some cases, an e-mail address used to register a domain or create an account is no longer in use - resulting in missed notifications of an upcoming domain expiry.
To enable auto-renew:
Selecting yes will automatically check your payment options setting. If you are already configured for pre-authorized credit card payment or have sufficient credit terms with ClearCenter, the domain will be set to Auto-Renew. Otherwise, you will be presented with a link that will allow you to set up a method of payment.
If our system detects that your DNS service or domain registration (or both) will expire in 15 days and the auto-renewal is activated, the appropriate renewal action will then be done automatically. An invoice or receipt will be sent to you, depending on whether you selected pre-authorized credit card payment or renewal on terms of credit.
Some registrars have been known to practice deceptive sales and marketing techniques by sending unsolicited e-mail to domain owners warning of an impending expiry. If you have registered or successfully transferred your domain to your account, you can disregard all e-mail that does not originate from ClearCenter. A sample e-mail warning from our system is shown below.
To: firstname.lastname@example.org From: email@example.com Subject: Domain yourdomain.com is due to expire Dear username, Our records indicate the following domain managed under your ClearCenter account is due to expire in sixty (60) days: Domain: yourdomain.com Online renewal for up to 10 years is available through your ClarkCenter account. Please login at https://secure.clearcenter.com/portal and follow the appropriate links. Renewal fees are USD 25.00/domain and include re-registration and DNS service for one (1) year. Help is available at http://www.clearcenter.com/support/user_guides/. Should you have any additional questions, please contact us at info <at> clearcenter.com. Thank you, Domains @ ClearCenter