content:en_us:kb_kopano_upgrade_8.5.8

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content:en_us:kb_kopano_upgrade_8.5.8 [2019/09/26 10:31]
nickh [Start up Services]
content:en_us:kb_kopano_upgrade_8.5.8 [2019/10/08 13:34]
NickH [Outlook shows Disconnected after upgrade]
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 ==== Ex-zarafa users ==== ==== Ex-zarafa users ====
 Please check you fully completed the [[:​content:​en_us:​7_kb_zarafa_to_kopano_upgrade|Zarafa to Kopano Upgrade instructions]] so you have removed all zarafa* packages and disabled the Zarafa repos. You can check with:<​code>​rpm -qa | grep zarafa</​code>​The only zarafa package you should have is zarafa-z-push. Please check you fully completed the [[:​content:​en_us:​7_kb_zarafa_to_kopano_upgrade|Zarafa to Kopano Upgrade instructions]] so you have removed all zarafa* packages and disabled the Zarafa repos. You can check with:<​code>​rpm -qa | grep zarafa</​code>​The only zarafa package you should have is zarafa-z-push.
 +
 +==== Outlook shows Disconnected after upgrade ====
 +If Outlook shows the black warning triangle and "​Disconnected"​ in the status bar, please check the log file /​var/​log/​z-push/​z-push-error.log. If you see errors like:<​code>​08/​10/​2019 13:20:35 [ 4610] [FATAL] [test] Fatal error: /​usr/​share/​zarafa-z-push/​lib/​utils/​utils.php:​1144 - Call to undefined function mb_detect_encoding() (1)</​code>​Please install php-mbstring and php-soap with a:<​code>​yum install php-mbstring php-soap -y
 +systemctl restart httpd</​code>​
 ====== Related links ====== ====== Related links ======
  * https://​www.kopano.com  * https://​www.kopano.com
content/en_us/kb_kopano_upgrade_8.5.8.txt · Last modified: 2019/12/11 09:57 by NickH