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content:en_us:kb_kopano_upgrade_8.5.8 [2019/09/26 10:31] nickh [Start up Services] |
content:en_us:kb_kopano_upgrade_8.5.8 [2019/10/08 13:34] NickH [Outlook shows Disconnected after upgrade] |
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==== Ex-zarafa users ==== | ==== Ex-zarafa users ==== | ||
Please check you fully completed the [[:content:en_us:7_kb_zarafa_to_kopano_upgrade|Zarafa to Kopano Upgrade instructions]] so you have removed all zarafa* packages and disabled the Zarafa repos. You can check with:<code>rpm -qa | grep zarafa</code>The only zarafa package you should have is zarafa-z-push. | Please check you fully completed the [[:content:en_us:7_kb_zarafa_to_kopano_upgrade|Zarafa to Kopano Upgrade instructions]] so you have removed all zarafa* packages and disabled the Zarafa repos. You can check with:<code>rpm -qa | grep zarafa</code>The only zarafa package you should have is zarafa-z-push. | ||
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+ | ==== Outlook shows Disconnected after upgrade ==== | ||
+ | If Outlook shows the black warning triangle and "Disconnected" in the status bar, please check the log file /var/log/z-push/z-push-error.log. If you see errors like:<code>08/10/2019 13:20:35 [ 4610] [FATAL] [test] Fatal error: /usr/share/zarafa-z-push/lib/utils/utils.php:1144 - Call to undefined function mb_detect_encoding() (1)</code>Please install php-mbstring and php-soap with a:<code>yum install php-mbstring php-soap -y | ||
+ | systemctl restart httpd</code> | ||
====== Related links ====== | ====== Related links ====== | ||
* https://www.kopano.com | * https://www.kopano.com |