The Support app provides options for technical support depending on the edition you have selected and subscription support plans you may have purchased.

This app is installed by default.

You can find this feature in the top-level menu. search?q=clearos%2C%20clearos%20content%2C%20Support%2C%20app-support%2C%20clearos7%2C%20userguide%2C%20categorysystem%2C%20subcategorybase%2C%20maintainer_dloper&btnI=lucky